Privacy Policy

At MapleMusesStudio, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. Our luxury watchmaking and repair services are designed to not only meet but exceed your expectations, and we believe that maintaining your trust is essential to our business.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By accessing our website and services, you consent to the practices described in this policy.

When you contact us via email at info@maplemusesstudio.com or call us at +1 (604) 827-5932 , we may collect personal information such as your name, email address, phone number, and other relevant details necessary for providing our services. This information enables us to communicate effectively and fulfill your requests.

We may also collect information about your visit to our website, including your IP address, browser type, and pages accessed. This data helps us understand user behavior and improve our online presence. We use cookies to enhance your experience, and you can manage cookie preferences through your browser settings.

Your personal information will only be used for the purposes for which it was collected, such as responding to inquiries, providing our luxury watchmaking services, and sending updates about our offerings. We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except where required by law.

We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our team is trained in data privacy and security, and we regularly review our practices to ensure the highest standards are maintained.

In the event of a data breach, we will promptly notify you and the relevant authorities in accordance with applicable laws. Your trust is paramount, and we are dedicated to being transparent about any incidents that may affect your personal information.

If you wish to access, correct, or delete your personal information, please contact us at info@maplemusesstudio.com . We will respond to your request within a reasonable timeframe, as mandated by privacy regulations.

MapleMusesStudio may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.

For any further questions or concerns regarding our privacy practices, please do not hesitate to reach out to us via email or phone. Our address is 6393 NW Marine Dr, Vancouver, BC V6T 1Z2, Canada. Thank you for choosing MapleMusesStudio for your luxury watchmaking and repair needs.

GDPR Compliance at MapleMusesStudio

At MapleMusesStudio, we prioritize the privacy and security of our customers' personal information. As a luxury watchmaking and repair company, we understand the significance of trust and transparency in our relationships with clients. This section outlines how we comply with the General Data Protection Regulation (GDPR) to protect your data.

We are committed to ensuring that any personal data we collect from you is handled in accordance with the GDPR principles. This includes ensuring that your data is processed lawfully, fairly, and transparently. We only collect personal information that is necessary for the services we provide, such as your name, contact details, and watch specifications.

Our customers can rest assured that we only use your data for specific purposes, including fulfilling orders, providing customer support, and sending important updates regarding your service requests. We do not use your personal information for any other purposes without obtaining your explicit consent.

MapleMusesStudio implements robust security measures to protect your personal information from unauthorized access, loss, or misuse. We regularly review our data protection policies and practices to ensure that we remain compliant with GDPR requirements, and we conduct training sessions for our staff to raise awareness about data protection.

As part of our GDPR commitment, we have established clear procedures for handling customer inquiries regarding their personal data. You have the right to access, rectify, or delete your personal information at any time. If you wish to exercise these rights, please contact us at info@maplemusesstudio.com or call us at +1 (604) 827-5932 .

We take your privacy seriously at MapleMusesStudio, and we ensure that any third parties we work with also adhere to GDPR regulations. This means that when we partner with other businesses for services such as payment processing or shipment, we ensure that they have adequate data protection measures in place.

MapleMusesStudio retains your personal data only for as long as is necessary for the purposes for which it was collected. Once your data is no longer needed, we securely delete or anonymize it, ensuring that it cannot be recovered or misused.

In our commitment to transparency, we provide clear information about how we handle your personal data. Our privacy policy is readily accessible on our website, providing detailed explanations of our data practices, including the types of data we collect, how we use it, and your rights under the GDPR.

We encourage our customers to reach out to us with any questions or concerns regarding our GDPR compliance. At MapleMusesStudio, we believe that open communication fosters trust, and we are dedicated to addressing any issues you may have regarding your personal data.

For further information about GDPR and your rights, we recommend visiting the official European Commission website. We strive to uphold the highest standards of data protection, ensuring that your experience with MapleMusesStudio remains exceptional and secure.